Lincoln LEUNG
Head for Business Process Management, NYK Line



Lincoln Leung is the general manager for Global Business Process Management, Global Liner Management Division at NYK Line Singapore since April 2006. His key responsibilities are IT and business process strategy; offshoring and outsourcing strategy, execution and management; business and organizational key performance indicator. Previously, he was the general manager for Business Systems at P&O Nedlloyd Asia-Pacific. His expertise lies in IT and project management, global systems and business process implementations, BPO, and business key performance indicators.

October 9, 2012
03:45 PM – 05:15 PM President's Panel II: The Global Economy, Competition and Customer Retention