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As the executive director for Talent Development at the Business Processing Association of the Philippines, Penny Bongato manages all talent-related initiatives for the industry for the Roadmap 2016, including implementing the current portfolio of initiatives, working with stakeholders to refresh the portfolio, anchoring the talent working group, and launching and monitoring the Talent Partnerships program. Ms. Bongato has more than 25 years of work experience, 15 years of which have been focused on human resource management. She served as vice president for HR of the Philippine American Life and General Insurance Company, and regional HR director for Asia Pacific of Headstrong.
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