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Benedict Hernandez is the president and CEO of BPAP. In this role, he will lead the association in pursuing its Roadmap 2016 vision of doubling the revenues of the IT-BPO industry to US$25-billion and creating 1.3 million additional jobs for Filipinos. He will also oversee its key initiatives in expanding the Philippine talent pool, maintaining a positive business environment, and fortifying the Philippines as a preferred offshore delivery location. His new role is part of his personal advocacy to reinforce the Philippines on the global outsourcing map. Concurrently, he is also the operations lead for Accenture BPO Services Delivery in the Philippines and president of the Contact Center Association of the Philippines (CCAP).
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