Prabhakar Bisen, head of Global Delivery for Insurance BPO of Cognizant, has two decades of professional experience in transitions, project management, IT, and business consulting, and operations management. Prior to joining Cognizant, he was the chief executive officer of WNS Philippines, a subsidiary of WNS Group. He also co-authored the Transition Methodology of WNS. At Genpact, he led the transition for a renowned US bank. He also worked with Satyam Computer Services where he managed several IT and strategy consulting assignments. Mr. Bisen started his career with Tata Motors in India.