Akhil AGARWAL
Chief Operating Officer, IGT Rajiv AHUJA
President, ASEAN and ANZ, Aegis Limited Nour AL HMOUD
Director, Investment Promotion, Jordan Investment Board Hon. Edgardo ANGARA
Senator, Senate of the Philippines Alfredo AYALA
Chairman, Business Processing Association of the Philippines and President and CEO, LiveIt Investments Ltd. Isabel BALES
Chief People Officer, SPi Global Shiva BEBARTA
Vice President, Morgan Stanley Kristina BECKENDORF
Managing Director, Maersk Global Service Centres (Phils) Ltd. John BESSEY
Managing Director, Microsoft Philippines (Cloud) Prabhakar BISEN
Global Insurance BPO Head and Country Head - Philippines, Cognizant Technology Solutions Ana Maria BONGATO
Executive Director for Talent Development, Business Processing Association of the Philippines Rainerio BORJA
President, Aegis PeopleSupport David CALDWELL
Senior Vice President and Managing Director, Wells Fargo Philippines Solutions Martin Noel CONBOY
President, The Australian Business Process Outsourcing Association Martin CRISOSTOMO
Executive Director for External Affairs, Business Processing Association of the Philippines Jim CROSS
National Medical Policy and Operations, Aetna Rembert DE VILLA
Global Head of Client Management and Chief Strategy Officer, EXL Service Prof. Steven DEKREY
Senior Associate Dean, HKUST Business School Robert DESLAURIERS
Assistant Vice President, Global Capability Sourcing Strategic Vendor Operations, MetLife Hon. Gregory L. DOMINGO
Secretary, Department of Trade and Industry James M. DONOVAN
President and CEO, ADEC Group Jerry DURANT
Chairman Emeritus, International Institute for Outsource Management Miguel GARCIA
Group President, Financial Services, Diversified Technology Systems, Inc., and Director, BPAP Bawa GROVER
Chief Operating Officer – Collections & Customer Interaction Management, TCS e-Serve Ltd. Ralph GUGGENHEIM
Founding Member, Pixar Animation Studios and CEO, Alligator Planet Gaurav GUPTA
Managing Partner, Everest Group (India) S. M. GUPTA
Global Chief People Officer, Aegis Limited Michael Alan HAMLIN
Managing Director, TeamAsia Abhay HAVALDAR
Managing Director, General Atlantic Mike HENDERSON
Senior Vice President, Regional Operations, APAC, Sykes Asia Inc. Carlo JOSE
Centre Manager, , GSC Manila 1, HSBC David KEEN
CEO, Deutsche Knowledge Services Pte. Ltd. Sunny LAM CHAK HOU
Vice President, PCCW Teleservices - China Operations Albert Mitchell LOCSIN
Vice President and Head of Corporate Relationship Management, PLDT Diana LUNA
Site Lead for Treasury and Securities Services, JP Morgan Chase & Co. Michael LYTLE
Vice President of Operations, Teleperformance Philippines Jack MADRID
Country Manager - Philippines, Multiply Valentin MAKAROV
President, RUSSOFT Association Rakesh MALIK
Principal, Hewitt Associates Salome MATEO
Country Human Resources Manager, Hewlett-Packard Philippines Corporation Mark MCGUIRE
President & CEO, Integra Business Processing Solutions Inc. Asheesh MEHRA
Head of BPO – APAC, Japan and Middle East, Infosys Piyush MEHTA
Senior Vice President of Human Resources, Genpact Limited Grace MENDOZA
Associate Director, Global Research Operations, On-Site Monitoring, Parexel Clinical Research (Philippines) Jose Mari MERCADO
Senior Director, Business Development, Convergys Partha MISHRA
Managing Director, UnitedHealth Group Information Services Anil MODI
President (CCC) and Global Head, Marketing and Strategy, Aegis Limited Jared MORRISON
Vice President & Country Manager, Stream Global Services John ORROCK
President, GlobalOne Solutions Inc. Jan Alvin PABELLON
Product Manager for Asia Pacific, Netsuite Myrna PADILLA
Founder and President, Mynd Consulting Alejandro PELAEZ
Director Commercial Office in India, Proexport Colombia Jaideep Anil PRADHAN
Senior Vice President & Country Manager, EXL Service Gautham RADHAKRISHNAN
Director of Business Services, South Asia of Actis Randy REDDEN
VP for Operations, Teleperformance Philippines Danilo REYES
Country Manager, GENPACT Services LLC Paul ROBINSON
Vice President Expenditure – Finance Operations, Royal Dutch Shell Jesus ROMERO
Head, Globe Business Jeff RUSSAKOW
EVP, Customer Advocacy, Yahoo! Inc Jay SABIDO
Director - R&D, REMEC Broadband Wireless Paco SANDEJAS
Managing Director, Narra Venture Partners Aparup SENGUPTA
Managing Director and Global CEO, Aegis Global Arijit SENGUPTA
Founder and CEO, Argon Advisors Carmen TANG
Executive Director – Shared Services and Outsourcing, PricewaterhouseCoopers Malaysia Lito TAYAG
Country Managing Director, Accenture and Director, Business Processing Association of the Philippines Nora TERRADO
Country Manager, Headstrong Philippines, Inc. Hon. Sigfrido TINGA
Representative, Taguig City, 2nd District Elek Christopher TOTH
Senior Vice President, Asia Operations, NCO Group Sonny VALDEZ
Chief Technology Officer, ePLDT William VALTOS, JR.
Group President, Financial Services, ICCP Group Charie VILLA
Head, News & Online Business, Regional Network Group, ABS-CBN Broadcasting Corporation Gillian VIRATA
Senior Executive Director, Business Processing Association of the Philippines John WHEELER
VP for Strategy and Emergent Technologies, SPi Global Jeff WILLIAMS
Co-founder and President, MediCall Philippines, Inc. Marife ZAMORA
Managing Director for Asia Pacific & EMEA, Convergys